Below you can find a detailed outline of our Complaints Handling Procedure, which should be followed in the event that you wish to file a complaint with the company at any time.
Tel: 020 7964 1000
You must refer your complaint to the International Financial Market Relations Regulation Center (IFMRRC) within 6 months of the date on the final response. An explanatory leaflet of the FOS will be provided with any final response provided by us or is available upon request.
Also note that if a client is a legal entity, trust or otherwise, different provisions may apply and you should become aware of the provisions of the relevant law.
Further information can be found on http://ifmrrc.com/index.php?page=contact.